Оригинальный текст на языке EN взят с сайта-источника. Источник ↗

Data Breaches

Hackers Steal 2.6 Million Records From Sony’s Japanese ISP So-net

The data of So-net and Plala customers in Japan was exposed, along with 54,401 email account passwords and 16 bank account records.

By

Eduard Kovacs

| October 29, 2026 (7:00 AM ET)

*

  • Flipboard
  • Reddit
  • Whatsapp
  • Whatsapp
  • Email

Hackers have stolen the personal information of current and former So-net and Plala internet subscribers in Japan, Sony Network Communications announced on October 27. Nearly 2.6 million records were impacted.

The attackers broke into the So-net member database on October 19. The company first spotted the intrusion on October 23, then took the targeted server offline and cut off traffic coming from the attackers.

By the following day, its investigators had confirmed that personal data had been taken and determined the scope of the leak.

The stolen information includes names, dates of birth, gender, phone numbers, email addresses, user IDs, and the IDs customers use to connect to the internet.

Of the roughly 2.6 million exposed records, 2.14 million belong to So-net subscribers and 443,000 to Plala (S Course) subscribers. Roughly 293,000 of them relate to people who left the services in March 2026 or later, as their details are kept for some time to handle final bills and support requests.

The hackers also obtained approximately 54,000 email addresses, along with their passwords, belonging to four additional mail services: Mail Service (G), A-Box, So-net VAIO Mail, and the PostPet email account service. So-net has not identified any password leak for the free basic mailbox that comes with a subscription.

Advertisement. Scroll to continue reading.

On October 27, the company began resetting the passwords for the impacted email addresses, forcing users to set new ones before they could resume using the services.

“Due to the leak of email addresses and email address passwords, a third party who obtained the information was in a position to view, send, and receive emails using email software and So-net Webmail. We implemented these measures as an emergency step to prevent unauthorized use of customers’ email addresses,” reads a translation of an FAQ issued by So-net.

The breach also impacted 16 records containing bank account details, such as the bank and branch, account type, account number, and account holder’s name. So-net says it does not hold the PINs for these accounts.

Credit card data is not involved, because So-net does not store it. NURO and the company’s other offerings do not appear to be affected.

How the attackers got in has not been disclosed. So-net lists the cause as unauthorized access by a third party and says it is still investigating. The incident has been reported to Japan’s Personal Information Protection Commission.

Related: Hackers Steal 1.8 Million Records From Nikkei

Related:240,000 Hit by Data Breach at Japan’s Digital Agency

Related: Cyberattack Disrupts Operations of Japanese Frozen Food Giant Nichirei

Written ByEduard Kovacs

Eduard Kovacs (@EduardKovacs) is senior managing editor at SecurityWeek. He worked as a high school IT teacher before starting a career in journalism in 2011. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.

Daily Briefing Newsletter

Subscribe to the SecurityWeek Email Briefing for the latest cybersecurity threats, trends, and expert insights.

Business Email*

emailsignupsource

Read our Privacy Policy for more information.

More from Eduard Kovacs

  • Long-Hidden Flaws Patched in EPICS Research Facility Control Software
  • CISA Warns of Node2Shell Exploitation as Honeypots Log Attack Attempts
  • Tailscale Rushes Patches After Uncoordinated Disclosure of ‘Tailworm’ Flaws
  • iOS, macOS 27.2 Patch 286 Bugs; Fix for Exploited Flaw Backported to iOS 18
  • Maritime Coalition Launches Free Vulnerability Database for Ship and Port Systems
  • Industrial Vendors Check Products for PHP2Shell Vulnerabilities
  • PHP2Shell Exploitation Moves From Probes to Working Shells
  • Node2Shell: Brotli Flaw Triggers Patching Across Microsoft, Node.js, Python Packages

Latest News

  • Cisco SD-WAN Zero-Day Exploitation Tied to Volt Typhoon’s ‘Silent Train’ Network
  • Attackers Exploit Second Cisco Firewall VPN Zero-Day Since August
  • HHS Filing Puts iRhythm Data Breach Toll at 8.2 Million
  • Chinese Hackers Quietly Used Low-Severity ESXi Logging Flaw as Zero-Day
  • Ukrainian Hive and Nefilim Ransomware Affiliate Gets 70 Months in US Prison
  • Upwind Security Raises$400 Million at$3.8 Billion Valuation
  • Chrome and Firefox Updates Patch Over 200 Vulnerabilities
  • TLS Flaws Found in GoAhead Web Server Used in Hundreds of Millions of Devices

Trending

Tailscale Rushes Patches After Uncoordinated Disclosure of ‘Tailworm’ Flaws

Node2Shell: Brotli Flaw Triggers Patching Across Microsoft, Node.js, Python Packages

China-Linked Hackers Exploit PHP2Shell to Root Firewalls

CISA Warns of Node2Shell Exploitation as Honeypots Log Attack Attempts

iOS, macOS 27.2 Patch 286 Bugs; Fix for Exploited Flaw Backported to iOS 18

HPE Patches Dozens of Critical Flaws in Networking Products

Chrome and Firefox Updates Patch Over 200 Vulnerabilities

Hackers Start Probing Fresh Oracle EBS Vulnerability

Daily Briefing Newsletter

Subscribe to the SecurityWeek Email Briefing to stay informed on the latest threats, trends, and technology, along with insightful columns from industry experts.

Business Email*

emailsignupsource

Read our Privacy Policy for more information.

Webinar: Agentic Pentesting for a Stronger CTEM Program

November 4, 2026

Close the security gaps between pentests. Join this session to explore agentic pentesting and gain a practical framework for continuous exposure validation in your CTEM program.

Register

Virtual Event: CISO Forum 2026 Summit

November 10 & 11, 2026

Join as we bring together CISOs, senior cybersecurity executives, practitioners, industry experts, and other security leaders to share practical experience and examine the issues shaping enterprise cybersecurity strategy.

Register

People on the Move

Quantum eMotion has named Wayne Teeple as CTO.

Guy Ellis has been appointed CEO of NCC Group.

Noma Security has named Bobby Shoker as CFO and Alberto Rodrigues as CCO.

More People On The Move

Expert Insights

*

  • Flipboard
  • Reddit
  • Whatsapp
  • Whatsapp
  • Email

Nobody Trusts the Security Questionnaire. We Rely on It Anyway.

The process that gates nearly every B2B deal is a self-assessment the sender distrusts and the receiver accepts. There is finally a better basis for trust between companies.(Sravish Sridhar)

This is Fine: What NetScaler Zero-Days Tell Us About the New Normal

Keep your patch management pipelines primed in case another round of Citrix NetScaler patches get released soon.(Tod Beardsley)

The Key to AI Software Security Isn’t Speed, It’s Maturity

Where your developers sit on the AI adoption scale has a real impact on how you are addressing security risk.(Matias Madou)

Context Is King in the Fight Against Modern Cyberattacks

Contextual defense helps security teams connect the signals, anticipate what comes next, and stop threats before they escalate.(Etay Maor)

AI Has Changed Attack Speed, Not Security Fundamentals

As AI accelerates vulnerability discovery and exploitation, so-called virtual patching still comes down to defense-in-depth and strong application security fundamentals.(Joshua Goldfarb)